What if I need help right now?

Call 000 if it’s an emergency. 

Can I call on the phone rather than come in person?

YES!  It is a personal preference and whatever suits you. 

What services do I provide?

• Personal counselling in person or by phone or video link
• Couples Counselling
• Family counselling 

Why connect with Dave?

My approach is really affirming and encouraging. It’s forward looking and supportive as opposed to deconstructing the past and being problem focussed. I’m a licensed counsellor with the Australian Counselling Association and I have a working with children clearance (Blue Card). I know how hard counselling can be and I make sure I do my best to ensure you’re feeling more empowered when you leave than when you came! 

What can I expect from a chat?

I know it can be scary to start the process. I am extremely honouring and respectful of the brave people who reach out. I try to remove any perceived power imbalance between us so that we can relate as equals. I listen and draw out your story without jumping in and telling you what to do or offering advice. I never judge or criticise and I have faith that my clients know how to live their lives much better than I do. Change happens through being listened to and understood by someone who is an advocate and respects you. I will gently bring ideas and insight into the chat if I think it is helpful, encouraging or inspiring. 

Can I connect confidentially?

Please talk to me if you are concerned that seeking counselling might affect your career or credibility in court. I do understand that it’s an issue in certain professions. 

Confidentiality is your legal right. I take care to protect your confidentiality. Nobody will know you’re seeing me unless you tell them. What happens between us remains private. 

Counsellors do have to breach confidentiality if:

• You are a serious risk to yourself or someone else
• If a child is at serious risk
• If a significant crime has been committed 
• If records are requested by a court of law

Are the online sessions secure?

Yes - It’s an encrypted Zoom link that is hosted by an industry leading CRM platform. Just make sure you are in a quiet, private space. 

What time schedule are the online appointments?

I’m based in Mackay, Qld. Australian Eastern Standard Tim

What is your cancellation policy?
With 48 hours notice, we can refund the deposit you paid to book your appointment. If appointment is cancelled within 24 hours the full fee of the appointment is charged. 

When is payment required?

A deposit is paid at the time of booking your appointment. The remaining amount is paid on the day of the appointment. 

Where are you located?
In the Century 21 building. I am in office 7A, which is upstairs at 68 Sydney St. 

Couples - My partner is less keen to go for counselling

Come on your own initially. It can be enormously helpful and as you bring new value and insight into the home, hopefully they will become interested too. If you partner feels respected and honoured in their absence, it will be apparent to them that it’s a safe place as they chat to you. I’ll make them feel most welcome and valued if they reach out. I’m an advocate for both parties and the relationship so hopefully nobody will feel like they are being told off or copping blame.